Shipping Policy
Thank you for visiting and shopping at JoCigars.com.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
- We ship items as soon as possible.
- All orders are processed within 2-3 business days.
- Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
- Orders ship on business days, which are Monday – Friday.
- Shipping is free and typically takes 3 – 5 business days.
- Orders can not be shipped to P.O. boxes.
- Shipping is only available to the 50 United States. Currently, we do not ship to U.S. Territories.
Shipment Method: U.S. Mail
Signature Required: The shipping company will require the signature of a person of legal age (at least 18 years old) at the time of delivery.
Estimated Delivery Time: 3-5 business days
Shipment Cost: Free
Should you need expedited shipping, please call us.
Delivery delays can occasionally occur.
Shipment Confirmation
You will receive a Shipment Confirmation email once your order has shipped via email.
Damages
JoCigars.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.